An innovative and carefully thought through solution to avoid common problems with fresh flower deliveries.
If you order flowers for somebody, it’s often done as a nice surprise which is kind of spoiled when you have to check if they’ll …
Breakfast cereals go in and out of fashion don’t they? There are the old favourites like cornflakes and Weetabix, and I distinctly remember muesli becoming very fashionable for a while. Then it kind of turned into granola (basically toasted muesli).…
No, we didn’t think so. Not many would specifically choose a business hotel for a weekend away. But why not? Well, let’s see. They conjure up images of being functional, sparse, clinical, businesslike. They certainly don’t make us think of …
Marketing isn’t just about making something look good and promoting it. It’s about ‘satisfying customer needs profitably’. If your hard won customer feels let down by your product or service, you’re risking your reputation and the opportunity to win more …
If there’s one thing guaranteed to get people’s backs up, it’s that phrase. What does it mean?
Evidently, there are circumstances that can happen to affect any event, causing cancellations and disruptions. But when you’re telling people who will potentially …
When you’re close to your business, it’s easy to forget to explain the basics. Your products and services might seem obvious to you, but somebody coming completely ‘cold’ needs clear and simple language. They need walking through in easy to …
This little card fell out of our pizza box last night. It was a ‘fakeaway’ pizza, bought in a supermarket which is evidently a reasonably cheap way to enjoy a branded pizza.
The card offers 30% discount on food taken …
I don’t know about you, but I love it when I see an option to chat (by message) to somebody live on a website, especially when it comes to anything technical.
This morning I have been live messaging Vodafone about …
The way that you’re treated as a customer undoubtedly leaves an impression, and can make the difference between you recommending a business, or complaining about it to anybody that will listen. Given that many of us use social media, the …
